Etihad Careers 2026 – Sales Officer Jobs in Dubai, UAE | Apply Now
Etihad is hiring a Sales Officer in Dubai, United Arab Emirates. This opportunity is suitable for candidates with cargo commercial experience, customer relationship management skills, market planning ability, and strong English communication.
Job Overview
| Category | Details |
|---|---|
| Company | Etihad |
| Position | Sales Officer |
| Location | Dubai, United Arab Emirates |
| Department | Cargo Commercial / Sales |
| Education | Bachelor’s Degree |
| Experience | 1+ year commercial experience within Cargo |
| Language | Fluent English, written and spoken |
| Salary | Not Disclosed |
| Apply Link | Apply on LinkedIn |
About Etihad Airways
Etihad Airways is the national airline of the United Arab Emirates and one of the major names in global aviation. From its hub in Abu Dhabi, Etihad connects people, cargo, and businesses across different continents while continuing to expand its network, fleet, and workforce.
This Sales Officer role is connected to Etihad Cargo’s commercial strategy. The position focuses on market performance, customer account development, revenue growth, team coordination, and cargo sales execution in the Dubai market.
About the Sales Officer Role
The Sales Officer will guide, lead, and direct the assigned market through effective management of the Etihad in-source team. The role supports Etihad Cargo’s commercial and operational strategy with the goal of improving market results, revenue, load factor, yield, and product mix.
The selected candidate will work with customers, key accounts, local accounts, and internal teams to support market growth. The role requires strong commercial judgment, customer knowledge, cargo sales experience, and the ability to manage performance through KPIs and service standards.
Key Responsibilities
- Lead the implementation of Etihad Cargo’s commercial strategy in the assigned market.
- Manage and coordinate the in-source team to achieve agreed sales and operational targets.
- Set clear objectives for team members and support performance improvement.
- Develop, implement, and execute country, area, and account plans.
- Maximize Etihad Cargo revenue, load factor, yield, and product mix.
- Manage and maintain a portfolio of customer contracts.
- Follow Etihad Cargo’s segmentation model and commercial strategy.
- Develop and maintain customer relationships at different levels.
- Support global key accounts, regional key accounts, and local accounts where required.
- Collect and organize market intelligence and provide feedback to headquarters.
- Identify opportunities, risks, and potential market obstacles.
- Use KPI and SLA tools to ensure compliance with Etihad Cargo standards.
- Follow safety, security, quality, health, and environmental procedures.
Required Qualifications
- Bachelor’s Degree.
- Minimum 1 year of commercial experience within Cargo.
- Strong cargo commercial experience.
- Extensive experience with strong customer knowledge.
- Fluent English, both written and spoken.
- Basic knowledge and experience with GHA or warehouse handling.
- Ability to manage accounts and customer relationships.
- Understanding of commercial planning, targets, and market performance.
Skills Needed for This Job
- Cargo sales and commercial strategy.
- Customer relationship management.
- Account planning.
- Market intelligence analysis.
- Team coordination and performance management.
- KPI and SLA monitoring.
- Strong written and spoken English.
- Problem-solving and decision-making.
- Communication and negotiation.
- Understanding of cargo operations and warehouse handling.
Salary Information
The official job posting does not mention a salary range for the Etihad Sales Officer role in Dubai. Salary may depend on the candidate’s cargo sales experience, aviation background, customer account management skills, and Etihad’s internal compensation structure.
Why Join Etihad?
- Work with one of the UAE’s leading aviation brands.
- Build a career in cargo commercial sales.
- Gain exposure to global aviation and logistics markets.
- Work with customer accounts across different levels.
- Support Etihad’s Journey 2030 growth vision.
- Develop experience in cargo strategy, market planning, and revenue growth.
Who Should Apply?
This role is suitable for candidates who already have cargo commercial experience and want to grow their career in aviation sales, cargo account management, logistics, or airline commercial operations.
- Cargo sales professionals.
- Airline commercial candidates.
- Account managers.
- Logistics and freight sales candidates.
- Customer relationship managers.
- Candidates with GHA or warehouse handling knowledge.
- Applicants fluent in written and spoken English.
How to Apply
Interested candidates can apply online through the official LinkedIn job link. Before applying, prepare an updated CV that highlights your cargo commercial experience, account management skills, customer knowledge, market planning ability, and English communication skills.
Click below to apply for the Etihad Sales Officer job in Dubai.
Apply NowResume Tips
- Mention cargo commercial experience clearly.
- Add airline, freight, logistics, or cargo sales experience.
- Highlight account planning and customer relationship management.
- Mention GHA or warehouse handling knowledge if available.
- Show market intelligence, KPI, SLA, and revenue growth experience.
- Keep your CV professional, focused, and easy to read.
Interview Tips
- Prepare examples of managing cargo accounts.
- Explain how you support revenue, yield, and customer growth.
- Discuss how you handle customer relationships and market challenges.
- Show understanding of cargo operations and warehouse handling.
- Be ready to discuss KPI, SLA, and commercial strategy execution.
- Keep your answers clear, professional, and results-focused.
Recruitment Fraud Alert
Etihad advises candidates to be careful of fraudulent job offers from individuals or organizations claiming to represent Etihad Group. Etihad does not ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or through video or telephone before any formal offer is made.
Frequently Asked Questions
What is the job title?
The job title is Sales Officer.
Which company is hiring?
Etihad is hiring for this position.
Where is the job located?
The job is located in Dubai, United Arab Emirates.
What education is required?
A Bachelor’s Degree is required.
How much experience is required?
The role requires at least 1 year of commercial experience within Cargo.
Is English required?
Yes, fluent English, both written and spoken, is essential.
Is salary mentioned?
No, the official job posting does not disclose salary details.
Where can I apply?
You can apply through the official LinkedIn job link provided in this article.
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Final Thoughts
The Etihad Sales Officer role in Dubai is a strong opportunity for candidates with cargo commercial experience, customer relationship skills, and an interest in aviation sales. The position supports Etihad Cargo’s commercial strategy and offers exposure to market planning, account management, and revenue growth.
If you meet the required qualifications and have strong English communication skills, apply online through the official job link.

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