Deliveroo Careers 2026 – UAE & Kuwait Account Associate Jobs in Dubai for UAE Nationals
Candidates searching for Deliveroo careers in the UAE, UAE National jobs in Dubai, Account Associate jobs, Q-commerce careers or digital marketplace operations jobs may find this role relevant. The position supports Account Managers responsible for Alshaya Group brands operating on the Deliveroo platform.
The successful candidate will help ensure that brand storefronts are accurate, attractive and commercially effective. This includes uploading promotions, activating advertising campaigns, checking product pages, monitoring stock feeds, improving menu categories and preparing daily or weekly performance reports.
This role combines account support, e-commerce operations, data handling and retail merchandising. It is suitable for candidates who are organised, comfortable with Excel or Google Sheets, attentive to detail and able to solve operational issues in a fast-moving marketplace.
⚡ Quick Job Facts
Deliveroo
UAE & Kuwait Account Associate
Dubai, UAE
UAE National
Account Management / Q-Commerce
Online
📌 Table of Contents
- Job Overview
- About Deliveroo
- About the Account Associate Role
- Brands You Will Support
- Key Responsibilities
- On-App Merchandising
- Deliveroo Ads Operations
- Stock and Availability Management
- Catalogue and Menu Management
- Reporting and Health Checks
- Skills and Requirements
- Key Competencies
- Why Join Deliveroo
- How to Apply
- Resume Tips
- Interview Tips
- Frequently Asked Questions
Deliveroo Account Associate Job Overview
| Category | Job Details |
|---|---|
| Employer | Deliveroo |
| Job Title | UAE & Kuwait Account Associate – UAE National |
| Location | Dubai, United Arab Emirates |
| Office | Dubai Headquarters |
| Eligibility | UAE National |
| Team | UAE & Kuwait Account Management / Alshaya Group Team |
| Core Functions | On-App Merchandising, Ads Operations, Stock Tracking, Catalogue Management and Reporting |
| Key Tools | CSV Files, Microsoft Excel and Google Sheets |
| Salary | Not disclosed |
| Closing Date | Not specified |
| Application Method | Online through Deliveroo Careers |
| Official Apply Link | Apply on Deliveroo Careers |
Ready to Join Deliveroo?
Review the UAE-national requirement and ensure your CV highlights digital merchandising, account support and data-handling skills.
🚀 Apply NowAbout Deliveroo
Deliveroo operates a technology-enabled marketplace connecting customers, delivery riders and merchant partners. Its platform supports food, retail and on-demand shopping services across multiple markets.
The company’s commercial and operations teams work to ensure that customers can discover products easily, see accurate information, place orders smoothly and receive reliable service. Account Associates support this process by helping merchant partners maintain strong marketplace execution.
This vacancy also highlights Deliveroo’s wider global structure and collaboration across Deliveroo, DoorDash and Wolt teams, systems and leadership where relevant.
About the UAE & Kuwait Account Associate Role
The UAE & Kuwait Account Associate will support Account Managers responsible for the Alshaya Group partnership. The role is designed to keep product listings, promotions, advertisements and stock availability accurate across Deliveroo storefronts.
The Associate will work across several well-known retail categories, including beauty, pharmacy and toys. Success in this position depends on operational speed, accuracy, collaboration and the ability to identify issues before they affect the customer experience.
The position goes beyond basic administrative support. It requires active ownership of technical uploads, promotional execution, catalogue quality, stock monitoring and performance reporting.
Alshaya Brands You May Support
Beauty and personal-care product merchandising, categories and promotions.
Pharmacy, health, wellness and everyday essentials availability.
Toy, gift and entertainment-product catalogue organisation.
Cosmetics listings, shade details, promotions and advertising campaigns.
Key Responsibilities
- Support Account Managers responsible for the UAE and Kuwait Alshaya partnership.
- Ensure Alshaya brands are presented accurately on the Deliveroo platform.
- Upload promotions and check that offers appear correctly.
- Verify discount values and promotional conditions.
- Support Buy One Get One offer implementation.
- Activate Deliveroo Ads campaigns for supported brands.
- Check campaign launch dates and marketplace visibility.
- Audit product pages, images, descriptions and promotional tags.
- Identify incorrect or missing catalogue information.
- Track stock updates received from brand systems.
- Monitor the availability of fast-moving items.
- Help reduce order mark-outs caused by unavailable stock.
- Flag missing or delayed stock feeds.
- Coordinate with relevant teams to resolve data issues.
- Create or improve menu categories.
- Add merchandising sections such as Trending or Gift Ideas.
- Complete rapid catalogue and menu-update sprints.
- Improve product searchability and conversion potential.
- Extract and prepare daily performance data.
- Support weekly account health checks.
- Help Account Managers identify growth opportunities.
- Maintain organised records of completed updates.
- Work collaboratively with catalogue, commercial and partner teams.
- Respond quickly when operational issues affect customer experience.
On-App Merchandising Responsibilities
On-app merchandising means ensuring that products, categories, promotions and visual information are presented clearly inside the Deliveroo application.
- Upload promotional offers accurately.
- Check discount values and promotional timing.
- Confirm Buy One Get One offers are active.
- Review images for quality and relevance.
- Check product names and descriptions.
- Verify promotional badges and tags.
- Improve product placement inside digital storefronts.
- Create seasonal or trending collections.
- Support better customer discovery and conversion.
- Correct errors before they affect orders.
Deliveroo Ads Operations
The Account Associate will help activate advertising campaigns for brands such as NYX Professional Makeup and Ulta Beauty.
- Prepare campaign information for activation.
- Launch campaigns according to agreed timelines.
- Check brand and product visibility.
- Ensure campaigns use the correct promotional assets.
- Monitor basic campaign execution.
- Report activation issues.
- Coordinate fixes with relevant teams.
- Support Account Managers with performance information.
Stock Tracking and Availability Management
Accurate stock data is critical in quick commerce because customers expect products shown in the application to be available for immediate ordering.
- Monitor stock-update frequency from Alshaya systems.
- Check fast-moving products regularly.
- Identify items repeatedly unavailable on the platform.
- Flag missing stock feeds quickly.
- Help reduce orders cancelled because products are unavailable.
- Investigate gaps between reported and actual stock.
- Coordinate with account and partner teams.
- Maintain records of stock-feed issues.
- Support timely data recovery.
- Protect the customer experience through proactive monitoring.
Catalogue and Menu Management
- Create clear menu structures.
- Improve category names and hierarchy.
- Add sections such as Trending for Ulta Beauty.
- Add Gift Ideas sections for Disney products.
- Update product tags and categorisation.
- Improve product searchability.
- Remove duplicate or incorrect listings.
- Check pricing and product titles.
- Support menu-update sprints.
- Coordinate with catalogue specialists.
Reporting and Account Health Checks
The role includes extracting and organising performance data to help Account Managers understand account health and identify commercial opportunities.
- Prepare daily health-check reports.
- Prepare weekly performance summaries.
- Track availability and stock-update issues.
- Report catalogue and promotional errors.
- Review performance trends.
- Use Excel or Google Sheets for basic analysis.
- Maintain accurate reporting files.
- Highlight potential growth opportunities.
- Share clear observations with Account Managers.
- Support data-driven decisions.
Skills and Requirements
- UAE nationality, as stated in the job title.
- Strong interest in Q-commerce, e-commerce or marketplace operations.
- Ability to work quickly in a time-sensitive environment.
- Strong organisational skills.
- Comfort handling CSV files.
- Basic data-analysis ability.
- Working knowledge of Microsoft Excel.
- Working knowledge of Google Sheets.
- Strong attention to detail.
- Ability to check product names, shades, prices and descriptions accurately.
- Comfort working with multiple stakeholders.
- Good communication and teamwork skills.
- Ability to identify and solve operational problems.
- Proactive attitude toward platform or data issues.
- Ability to manage repetitive tasks without losing accuracy.
- Interest in beauty, pharmacy, toys or retail products is useful.
Technical and Operational Skills
Excel, Google Sheets, filters, sorting and basic analysis.
Handling structured product and catalogue upload files.
Promotions, categories, images, descriptions and tags.
Availability checks and stock-feed issue identification.
Campaign setup, activation and execution checks.
Daily and weekly account health summaries.
Key Competencies
- Speed and responsiveness.
- Accuracy and attention to detail.
- Commercial awareness.
- Digital marketplace understanding.
- Problem-solving.
- Data literacy.
- Organisation and prioritisation.
- Stakeholder coordination.
- Team collaboration.
- Accountability and ownership.
- Customer-experience awareness.
- Continuous learning.
Who Should Apply?
This role may suit UAE National candidates interested in account management, e-commerce, Q-commerce, retail operations, digital merchandising, catalogue management, marketplace operations or commercial reporting.
Applicants with internships or early-career experience in retail, technology platforms, online marketplaces, marketing operations or data administration may also find the role relevant, provided they can demonstrate the required skills.
Why This Role Is a Strong Career Opportunity
The position provides exposure to several areas of digital commerce, including account support, advertising, product data, catalogue quality, stock integration and performance reporting.
Working with major Alshaya brands can help the selected candidate develop experience across beauty, pharmacy and toy retail categories while learning how a large on-demand platform operates.
The role may support future career growth into account management, partner operations, marketplace management, e-commerce trading, retail media or commercial analytics.
Why Join Deliveroo?
- Work on a large and evolving marketplace.
- Contribute to real customer and partner outcomes.
- See the impact of operational improvements quickly.
- Develop through ownership and challenging assignments.
- Collaborate in a low-hierarchy environment.
- Work with ambitious and supportive teams.
- Gain exposure to global systems and teams.
- Build experience across Q-commerce and retail operations.
- Develop account-management and analytical skills.
- Participate in a culture focused on learning and improvement.
Salary and Employee Benefits
The job information provided does not publish a fixed salary or complete benefits package. Applicants should confirm compensation and benefits during the official recruitment process.
- Monthly salary and employment grade.
- Medical insurance.
- Annual leave.
- Working hours.
- Flexible or hybrid working arrangements.
- Performance incentives, if applicable.
- Training and development opportunities.
- Other Deliveroo employee benefits.
Apply for Deliveroo UAE & Kuwait Account Associate
Location: Dubai, UAE
Eligibility: UAE National
Team: UAE & Kuwait Account Management
🚀 Official Apply NowHow to Apply for the Deliveroo Account Associate Job
Candidates should apply through the official Deliveroo recruitment page. Follow the steps below carefully:
- Confirm eligibility: Make sure you meet the UAE-national requirement stated in the job title.
- Review the responsibilities: Check that you are comfortable with promotions, stock tracking, catalogue work and reporting.
- Update your CV: Highlight e-commerce, retail, spreadsheet, data-entry or account-support experience.
- Prepare examples: Be ready to discuss times you identified an error, solved a process issue or managed detailed information.
- Open the official application: Use the Deliveroo Apply Now button provided in this article.
- Complete your personal details: Enter your name, contact details and UAE location accurately.
- Add your education: Include relevant university qualifications, courses or certifications.
- Add work experience: Mention internships, part-time roles or full-time experience related to account operations or e-commerce.
- Upload your CV: Use a professional PDF filename such as FirstName-LastName-Deliveroo-CV.pdf.
- Answer application questions honestly: Do not claim tools or skills you have not used.
- Review your application: Check all dates, spelling and contact information.
- Submit the form: Save any confirmation or application reference.
- Check your email: Monitor your inbox and spam folder for interview communication.
Expected Recruitment Stages
Deliveroo states that its interview process typically includes three to four stages. The exact sequence may vary by team and candidate.
- Application and CV review.
- Recruiter screening call.
- Hiring-manager or account-team interview.
- Practical task, case study or data exercise.
- Final stakeholder interview.
- Offer and onboarding, if selected.
Documents to Prepare
- Updated CV or resume.
- UAE National identification details when requested securely.
- Education certificates.
- Internship or employment certificates, if available.
- Professional references, if requested.
- Examples of Excel or Google Sheets work, where appropriate.
- Portfolio of e-commerce or catalogue projects, if available.
- Accurate employment and education dates.
Resume Tips for Deliveroo Applicants
- Use a clear headline such as “Account Operations Associate” or “E-Commerce Operations Graduate.”
- Mention UAE nationality professionally where appropriate.
- Highlight Excel and Google Sheets skills.
- Include any experience with CSV files.
- Mention catalogue or product-data experience.
- Add retail, e-commerce or marketplace internships.
- Describe promotions or digital merchandising work.
- Include reporting and analysis responsibilities.
- Show examples of identifying and correcting errors.
- Mention stakeholder-management experience.
- Use measurable achievements where possible.
- Keep the CV concise and easy to scan.
Example CV Achievement Statements
- Maintained accurate product listings across more than 500 catalogue items.
- Used Excel to monitor stock availability and identify frequently unavailable products.
- Supported the upload and verification of promotional offers across an e-commerce platform.
- Improved catalogue accuracy by creating a structured quality-assurance checklist.
- Prepared weekly performance reports for account and commercial teams.
- Coordinated with multiple stakeholders to resolve product-data issues before campaign launch.
- Created customer-friendly product categories that improved product discovery.
Interview Tips
- Understand Deliveroo’s marketplace model.
- Research the difference between food delivery and Q-commerce.
- Prepare examples of working accurately under pressure.
- Review basic Excel and Google Sheets functions.
- Practice explaining how you would check a product catalogue.
- Prepare an example of identifying and solving a data issue.
- Show awareness of customer experience.
- Discuss how you prioritise urgent tasks.
- Prepare an example of collaborating with several teams.
- Demonstrate curiosity about retail and digital marketplaces.
- Use clear, structured answers.
- Apply the STAR method for behavioural questions.
Possible Interview Questions
- Why do you want to work for Deliveroo?
- What interests you about Q-commerce?
- How would you check whether a promotion is working correctly?
- What would you do if a stock feed stopped updating?
- How would you organise a large CSV product file?
- How do you maintain accuracy when working quickly?
- Tell us about a time you found and corrected an error.
- How would you improve a beauty or pharmacy product menu?
- What metrics would you include in an account health check?
- How do you handle competing deadlines?
- How would you communicate an urgent issue to stakeholders?
- What Excel or Google Sheets functions have you used?
Frequently Asked Questions
The position is UAE & Kuwait Account Associate – UAE National.
Deliveroo is hiring for this role.
The position is based at Deliveroo’s Dubai headquarters in the United Arab Emirates.
Yes. The job title specifically identifies the position as a UAE National opportunity.
The role supports Alshaya brands including Ulta Beauty, Boots, Disney and NYX Professional Makeup.
Q-commerce refers to rapid or on-demand delivery of products through digital platforms.
Candidates should be comfortable with Excel or Google Sheets, CSV files and basic data analysis.
The Associate will monitor stock updates and flag gaps that may affect product availability.
Yes. The role includes supporting the activation of Deliveroo Ads campaigns.
Yes. The Account Associate will support menu creation, product categories, tags and catalogue improvements.
No fixed salary is included in the supplied vacancy details.
Deliveroo states that its interview process typically includes three to four stages.
Use the official Deliveroo Careers link provided in the Apply Now sections of this article.
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Final Application Reminder
Apply only after reviewing the UAE-national eligibility requirement and ensuring your CV reflects relevant account, e-commerce, spreadsheet and marketplace skills.
🚀 Apply Now on Deliveroo Careers
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