Hilton Careers 2026 – Receptionist Jobs in London, United Kingdom | Apply Now
If you are looking for hotel receptionist jobs in London, Hilton careers 2026, or hospitality jobs in the United Kingdom, this opportunity can be a strong option. The Receptionist will welcome guests, manage check-in and check-out, assist with payments, answer guest questions, promote hotel services, and help resolve guest concerns professionally.
⚡ Quick Facts
Hilton
Receptionist
London
United Kingdom
Not Disclosed
Hospitality
Guest Services
Apply ASAP
Job Overview
| Category | Details |
|---|---|
| Company Name | Hilton |
| Job Title | Receptionist |
| Location | London, England, United Kingdom |
| Industry | Hotels, Hospitality, Guest Services |
| Education | Not Disclosed |
| Experience | Hotel reception, front desk, or guest service experience preferred |
| Salary | Not Disclosed |
| Benefits | Travel perks, employee stock purchase program, paid parental leave, caregiving support, mental health resources, EAP support |
| Apply Link | Apply on Official Hilton Careers Portal |
About Hilton
Hilton is a global hospitality company known for delivering memorable hotel experiences to guests around the world. The company has welcomed billions of guests and continues to focus on warmth, service, teamwork, integrity, ownership, and hospitality excellence.
Hilton is also recognized for its workplace culture and career development opportunities. Team Members are supported through training, benefits, wellbeing programs, and opportunities to grow within the hotel industry.
About the Receptionist Role
As a Receptionist, you will be one of the first people guests meet when they arrive at the hotel. The role is focused on creating a warm welcome, completing check-in and check-out smoothly, answering guest questions, handling payments, and helping guests enjoy a comfortable stay.
This position requires strong communication skills, attention to detail, a professional attitude, and a passion for hospitality. The Receptionist also supports hotel revenue by promoting services and using up-selling techniques where appropriate.
Key Responsibilities
- Greet guests warmly upon arrival.
- Complete the check-in process accurately.
- Verify guest details and assign rooms.
- Issue room keys and provide welcome materials.
- Support bell service assistance where needed.
- Process guest check-outs efficiently.
- Verify charges and handle guest payments.
- Issue receipts and use the point-of-sale system accurately.
- Provide information about hotel offerings, room types, rates, and promotions.
- Share local area information with guests.
- Use up-selling techniques to promote hotel amenities and services.
- Respond to guest requests with care and urgency.
- Resolve guest concerns professionally.
- Manage guest messages and communications effectively.
Required Skills
- Passion for hospitality and guest service.
- Professional communication skills.
- Ability to welcome guests warmly.
- Check-in and check-out process knowledge.
- Payment and POS system handling ability.
- Hotel and local area knowledge.
- Problem-solving skills.
- Ability to respond to guest concerns with urgency.
- Integrity and ownership.
- Teamwork mindset.
- Ability to promote hotel services professionally.
- Attention to detail.
Salary and Benefits
The salary for the Hilton Receptionist role is not disclosed in the provided job details. Candidates should confirm salary, contract type, shift schedule, benefits, hotel-specific perks, and employment terms through the official Hilton application process.
Benefits Mentioned
- Discounted travel through the Go Hilton travel program.
- Up to 110 nights of discounted travel.
- Room rates as low as $40 USD/night through the eligible travel program.
- Employee Stock Purchase Program with a 15% discount.
- Paid parental leave for eligible Team Members.
- Caregiving concierge support.
- Crisis concierge support.
- Mental health resources.
- Employee Assistance Program support.
- Wellbeing resources through Care for All hub.
Career Growth
A Receptionist role at Hilton can support career growth in front office operations, guest relations, reservations, hotel administration, guest experience, and hospitality management.
With strong performance, candidates may grow into roles such as Senior Receptionist, Front Desk Supervisor, Guest Relations Officer, Duty Manager, Front Office Supervisor, Assistant Front Office Manager, or Guest Experience Manager.
How to Apply
Interested candidates can apply through the official Hilton Careers portal. Before applying, update your CV and highlight your front desk experience, guest service skills, check-in and check-out experience, POS or payment handling, hotel knowledge, communication skills, and hospitality attitude.
Click below to apply through the official Hilton Careers portal.
🏨 Apply NowFrequently Asked Questions
The job title is Receptionist.
Hilton is hiring.
The role is located in London, England, United Kingdom.
Main duties include guest check-in, check-out, payments, receipts, guest information, hotel knowledge, up-selling, guest requests, and concern resolution.
No, salary is not disclosed in the provided job details.
You can apply through the official Hilton Careers portal link provided above.
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