Moorfields Eye Hospital Careers 2026 – Outpatient Clinic Coordinator Jobs in London, England
If you're searching for NHS jobs in London, healthcare administration jobs, receptionist jobs in the UK, patient services careers, or clinic coordinator opportunities, this role offers excellent benefits, career development, and the chance to work with one of the world's leading eye hospitals.
⚡ Quick Facts
| Category | Details |
|---|---|
| Organization | Moorfields Eye Hospital NHS Foundation Trust |
| Position | Outpatient Clinic Coordinator |
| Location | London, England, United Kingdom |
| Department | Outpatient Services |
| Industry | Healthcare / NHS |
| Job Type | Full-Time |
| Education | GCSE including English & Maths |
| Experience | Administration & Customer Service Experience Preferred |
About Moorfields Eye Hospital
For more than 200 years, Moorfields Eye Hospital NHS Foundation Trust has been at the forefront of ophthalmic healthcare, research, and education. With over 700,000 patients treated annually and more than 2,300 dedicated professionals, Moorfields is recognised worldwide as a centre of excellence in eye care.
The hospital works closely with University College London (UCL) Institute of Ophthalmology and the Moorfields Biomedical Research Centre to drive innovation and improve patient outcomes globally.
About the Role
The Outpatient Clinic Coordinator will act as the primary administrative contact for AMD clinic patients, consultants, nursing staff, and healthcare professionals. The role focuses on patient pathway management, appointment scheduling, reception duties, administration support, and ensuring excellent patient care throughout the outpatient journey.
Key Responsibilities
- Provide professional reception and administrative support.
- Act as the first point of contact for patients and visitors.
- Manage clinic bookings and appointment scheduling.
- Maintain accurate patient records and healthcare information.
- Update PAS and patient management systems.
- Book diagnostic appointments and follow-up consultations.
- Support clinicians with appointment coordination.
- Monitor outpatient outcomes and RTT status.
- Handle telephone enquiries from patients and staff.
- Arrange transport, interpreters, and support services.
- Process clinic administration and cashiering activities.
- Ensure smooth patient pathway management.
- Communicate effectively with multidisciplinary teams.
- Support patient-centred healthcare services.
Required Qualifications
- GCSE level education including English and Mathematics.
- Good working knowledge of Microsoft Office.
- Understanding of confidentiality and data protection.
- Previous administrative experience.
- Experience working with the public in a customer-focused role.
- Excellent communication and interpersonal skills.
- Strong organisational skills.
- Ability to work under pressure and meet deadlines.
Preferred Qualifications
- Experience using PAS systems.
- Knowledge of OpenEyes software.
- Knowledge of NHS e-referral systems.
- Healthcare administration experience.
- Hospital reception experience.
- Understanding of NHS patient pathways.
- Health and safety awareness.
Benefits & Perks
- NHS Pension Scheme Membership.
- Competitive Salary Package.
- High Cost Area Supplement.
- 24/7 Independent Counselling Support.
- Career Development Opportunities.
- Learning & Training Programs.
- Blue Light Discount Scheme Access.
- NHS Employee Discounts.
- Free Pilates Classes.
- Excellent Transport Connections.
- Flexible Working Opportunities.
Why Join Moorfields?
Moorfields Eye Hospital is one of the world's leading ophthalmic institutions and offers employees the opportunity to contribute to life-changing healthcare services while building a rewarding NHS career.
The organisation invests heavily in staff wellbeing, learning, development, and innovation while maintaining a strong commitment to diversity, inclusion, and patient-centred care.
How to Apply
Interested candidates should prepare an updated CV highlighting healthcare administration experience, customer service skills, communication abilities, and appointment coordination experience before applying.
Apply directly through the official Moorfields Eye Hospital Careers Portal.
🚀 Apply NowResume Tips
- Highlight administration and receptionist experience.
- Show patient services or customer service achievements.
- Mention appointment scheduling experience.
- Include Microsoft Office proficiency.
- Demonstrate communication and organisational skills.
Interview Tips
- Research Moorfields Eye Hospital and NHS values.
- Prepare examples of customer service success.
- Show understanding of patient confidentiality.
- Demonstrate problem-solving skills.
- Highlight teamwork and communication abilities.
Frequently Asked Questions
London, England, United Kingdom.
NHS experience is beneficial but not mandatory.
GCSE qualifications including English and Mathematics.
The advert states visa sponsorship is not offered unless specifically mentioned.
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