Medical Office Assistant Jobs in Ottawa, Canada 2026 | Sandy Hill Community Health Centre Careers

If you're searching for the latest Medical Office Assistant Jobs in Canada, this is an excellent opportunity to join Sandy Hill Community Health Centre (SHCHC) as a Permanent Full-Time Medical Office Assistant in Ottawa, Ontario. The organization is seeking experienced healthcare administration professionals who are passionate about delivering outstanding patient support and administrative services.

📢 Position: Medical Office Assistant
🏥 Organization: Sandy Hill Community Health Centre (SHCHC)
📍 Location: Ottawa, Ontario, Canada
💼 Job Type: Permanent Full-Time (35 Hours/Week)
💰 Salary: CAD $42,588 – $49,613 Annually + Benefits
📅 Application Deadline: August 10, 2026

About Sandy Hill Community Health Centre

Sandy Hill Community Health Centre is a respected healthcare organization serving the Ottawa community through comprehensive primary healthcare, mental health services, health promotion, and community support programs. The Centre is committed to providing accessible, inclusive, and compassionate healthcare while creating a supportive workplace that values diversity, teamwork, and continuous learning.

Employees benefit from a collaborative environment where professional growth, work-life balance, and high-quality patient care are top priorities.

Job Overview

The Medical Office Assistant plays a vital role in supporting the Integrated Health Services Program by providing reception, appointment scheduling, medical records management, and administrative support across multiple reception areas. This position ensures patients receive professional assistance while helping healthcare providers maintain efficient daily operations.

The successful candidate will interact with patients, physicians, healthcare professionals, and administrative teams while maintaining accurate medical records and ensuring exceptional customer service.

Key Responsibilities

• Welcome patients and visitors professionally.
• Manage front desk reception services.
• Answer incoming telephone calls.
• Schedule and confirm medical appointments.
• Register patients accurately.
• Maintain confidential medical records.
• Update Electronic Medical Records (EMR).
• Provide administrative support to healthcare teams.
• Assist clients with general healthcare information.
• Coordinate patient documentation.
• Manage appointment requests efficiently.
• Support physicians and clinical staff.
• Maintain accurate data entry.
• Handle patient inquiries professionally.
• Ensure smooth daily clinic operations.
• Work across multiple reception areas when required.
• Maintain confidentiality of patient information.
• Deliver excellent customer service at all times.

Required Qualifications

• High School Diploma or equivalent.
• Medical Office Administration certification is considered an asset.
• Business Administration diploma is an advantage.
• Fluent English (Written & Spoken).
• Advanced French language proficiency.
• Minimum 2–5 years of clerical or healthcare administration experience.
• Experience using Electronic Medical Records (EMR).
• Strong computer literacy.
• Microsoft Word and Office experience.

Preferred Experience

• Healthcare reception experience.
• Community health experience.
• Working with diverse populations.
• Mental health support environments.
• Homelessness support services.
• Youth healthcare programs.
• Patient administration.
• Medical scheduling.

Essential Skills

• Medical Reception
• Patient Scheduling
• Electronic Medical Records (EMR)
• Medical Administration
• Customer Service
• Healthcare Administration
• Communication Skills
• Attention to Detail
• Problem Solving
• Organization Skills
• Teamwork
• Time Management
• Professional Telephone Skills
• Multitasking
• Confidentiality
• Administrative Support

Salary & Benefits

• Annual Salary: CAD $42,588 – $49,613
• Permanent Full-Time Position
• 35 Hours Per Week
• Four Weeks Paid Vacation (Pro-rated)
• HOOPP Pension Plan
• Comprehensive Group Insurance
• Healthy Work-Life Balance
• Professional Development Opportunities
• Supportive Team Environment
• Career Growth Opportunities

Working Environment

The Medical Office Assistant will work onsite at the Sandy Hill Community Health Centre in Ottawa. Working hours are designed collaboratively to support a healthy work-life balance and may occasionally include evening shifts depending on operational requirements.

Why Join Sandy Hill Community Health Centre?

Working at SHCHC provides the opportunity to build a meaningful healthcare administration career while making a positive impact on patients and the local community. Employees are supported through competitive compensation, comprehensive benefits, pension contributions, professional development opportunities, and an inclusive workplace culture focused on respect, diversity, and teamwork.

How to Apply

1. Review the eligibility requirements carefully.
2. Prepare an updated professional resume.
3. Highlight your healthcare administration, reception, or clerical experience.
4. Demonstrate your customer service and communication skills.
5. Submit your application before the deadline.

Apply for Medical Office Assistant Jobs

Submit your application through the official recruitment portal.

Apply Now

Frequently Asked Questions (FAQs)

Is this a permanent position?

Yes. This is a permanent full-time position consisting of 35 working hours per week.

What salary is offered?

The annual salary ranges from CAD $42,588 to CAD $49,613, along with an attractive employee benefits package.

Is healthcare experience required?

Yes. Applicants should have 2–5 years of clerical or administrative experience, preferably in a healthcare setting.

Are language skills required?

Yes. Advanced French and fluent English language skills are required for this position.

What benefits are provided?

Employees receive four weeks of vacation (pro-rated), HOOPP pension, group insurance, and opportunities for professional growth.

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Disclaimer: Daily Jobs Hub shares job opportunities for informational purposes only. We are not affiliated with Sandy Hill Community Health Centre. Please verify all information and submit your application through the employer's official recruitment portal.