GFL Environmental Careers 2026 – Customer Service Representative Jobs in Kenora, Ontario | Apply Now
GFL Environmental Careers 2026 – Customer Service Representative Jobs in Kenora, Ontario | Apply Now
GFL Environmental Inc. is hiring a Customer Service Representative in Kenora, Ontario. This role is a good opportunity for candidates with customer service, administration, communication, route support, and office coordination experience.
Job Overview
| Category | Details |
|---|---|
| Company | GFL Environmental Inc. |
| Position | Customer Service Representative |
| Location | Kenora, ON, Canada |
| Industry | Environmental Services, Waste Management, Recycling |
| Education | High School or Post-Secondary Education |
| Experience | Minimum 2 Years Administrative or Customer Service Experience |
| Job Type | Customer Service / Administrative Support |
| Salary | Not Disclosed |
| Apply Link | Apply on GFL Careers |
About GFL Environmental
GFL Environmental Inc. is a major environmental services company operating across North America. The company provides waste management, recycling, environmental solutions, and related services to customers and communities. GFL employees are known as Team Green, reflecting the company’s focus on sustainable solutions and its goal of helping customers and communities stay Green For Life.
GFL has more than 20,000 employees across North America and offers career opportunities in many locations and departments. The company also supports local communities through its Full Circle Project and continues to invest in future-focused environmental solutions.
About the Customer Service Representative Role
The Customer Service Representative will be the primary point of contact for customers in Kenora, Ontario. This position plays an important role in customer satisfaction because the CSR communicates with customers, drivers, operations staff, sales teams, and maintenance personnel to resolve service-related issues.
This role requires strong communication, organization, time management, and problem-solving skills. The ideal candidate should be confident, professional, positive, detail-oriented, and able to handle customer concerns in a calm and effective way.
Key Responsibilities
- Schedule customer service requests and handle service changes.
- Ensure services are completed according to company policies.
- Distribute, collect, and review route sheets for end-of-day data entry.
- Interact with customers, drivers, sales teams, and operations staff.
- Respond to incoming phone calls and emails from customers.
- Communicate with maintenance shop personnel when required.
- Use email, telephone, and two-way communication devices professionally.
- Assist with the month-end billing process.
- Support drivers and co-workers with service-related coordination.
- Complete other duties as assigned by the company.
Requirements
- High school or post-secondary education.
- Minimum two years of previous administrative or customer service experience.
- Strong communication and interpersonal skills.
- Strong customer focus.
- Proficiency in MS Outlook, Excel, and Word.
- Ability to work extended hours, including occasional weekends.
- Responsible personality with high energy and a positive attitude.
- Excellent organization, problem-solving, and time management skills.
- Strong work ethic and proven track record for success.
- Reliable team player who supports company drivers and co-workers.
- Experience in waste, recycling, or environmental services is an asset.
Skills Needed for This Job
- Customer service skills.
- Administrative support skills.
- Phone and email communication.
- Data entry and route sheet review.
- Problem-solving ability.
- Time management.
- Attention to detail.
- Team coordination.
- Microsoft Office knowledge.
- Ability to work under pressure.
Benefits and Career Growth
GFL offers a competitive benefits plan for employees. According to the job posting, benefits may include RRSP match, orthodontics, and vision coverage. The company also offers career growth opportunities through its large North American network.
- Competitive benefits plan.
- RRSP match.
- Orthodontics and vision coverage.
- Career opportunities across North America.
- Growth potential in environmental services.
- Opportunity to work with a large and established company.
- Community-focused work environment.
Salary Information
The official job posting does not mention the salary range for this Customer Service Representative position. Salary may depend on experience, location, company policy, and final employment terms.
Who Should Apply?
This job is suitable for candidates who have experience in customer service, administration, dispatch support, route coordination, office support, billing assistance, or environmental services operations.
- Customer service representatives.
- Administrative assistants.
- Office coordinators.
- Dispatch support staff.
- Route support coordinators.
- Billing support candidates.
- Candidates with waste, recycling, or environmental services experience.
How to Apply
Interested candidates can apply online through the official GFL Careers website. Before applying, prepare an updated CV that highlights your customer service experience, administration skills, Microsoft Office knowledge, communication ability, and problem-solving experience.
Click below to apply through the official GFL Careers page.
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View JobsResume Tips
- Mention your customer service experience clearly.
- Add administrative and office support duties.
- Highlight Microsoft Outlook, Excel, and Word skills.
- Include experience handling phone calls and emails.
- Mention route coordination or dispatch support experience if available.
- Add billing or month-end support experience if relevant.
- Keep your CV clean, professional, and easy to read.
Interview Tips
- Prepare examples of handling customer complaints.
- Explain how you manage multiple tasks during busy hours.
- Show your ability to communicate with customers and drivers.
- Discuss your Microsoft Office experience.
- Talk about your organization and time management skills.
- Show a positive attitude and a strong teamwork mindset.
Frequently Asked Questions
What is the job title?
The job title is Customer Service Representative.
Which company is hiring?
GFL Environmental Inc. is hiring for this role.
Where is the job located?
The job is located in Kenora, Ontario, Canada.
What education is required?
High school or post-secondary education is required.
How much experience is required?
Two years of previous administrative or customer service experience is required.
What software skills are needed?
Candidates should be proficient in MS Outlook, Excel, and Word.
Are extended hours required?
Yes, the role may require extended hours, including occasional weekends.
Is environmental services experience required?
It is not mandatory, but experience in waste, recycling, or environmental services is considered an asset.
Is the salary mentioned?
No, the official job posting does not disclose salary details.
Where can I apply?
You can apply through the official GFL Careers link provided in this article.
Final Thoughts
The Customer Service Representative role at GFL Environmental in Kenora, ON is a strong opportunity for candidates who enjoy customer communication, administrative support, route coordination, and problem-solving. The position offers the chance to work with a large North American environmental services company and support customers, drivers, and operations teams.
If you have the required experience and want to grow your career with GFL Environmental, apply online through the official careers page.
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