Marriott International Careers 2026 – Reservation Sales Agent Jobs in Cairo, Egypt | Apply Now
Marriott International is hiring a Reservation Sales Agent in Cairo, Egypt. This full-time, non-management role is ideal for candidates who want to start or grow a career in hotel reservations, guest service, sales support, and hospitality operations.
Job Overview
| Category | Details |
|---|---|
| Company | Marriott International |
| Position | Reservation Sales Agent |
| Job Number | 26077792 |
| Job Category | Reservations |
| Location | 16 Saray El Gezira Street, Cairo, Egypt, 11211 |
| Schedule | Full Time |
| Remote | No |
| Position Type | Non-Management |
| Education | High School Diploma or G.E.D. Equivalent |
| Experience | No related work experience required |
| Supervisory Experience | No supervisory experience required |
| License / Certification | None |
| Apply Link | Apply on Marriott Careers |
About Marriott International
Marriott International is one of the world’s leading hospitality companies, offering career opportunities across hotels, resorts, reservations, guest service, food and beverage, front office, housekeeping, sales, administration, and management. Marriott is known for professional service standards, global hospitality operations, and strong career development opportunities.
This Reservation Sales Agent role is based in Cairo, Egypt. It is part of the Reservations department and supports hotel booking requests, guest communication, room availability checks, reservation changes, cancellations, and revenue-focused sales support.
About the Reservation Sales Agent Role
The Reservation Sales Agent will process reservation requests, changes, and cancellations received by phone, fax, or mail. The role requires professional communication, attention to detail, confidentiality, and the ability to understand guest needs clearly.
The selected candidate will help guests choose the right room type, verify room availability and rates, explain policies, document special requests, and answer questions about property facilities, services, and accommodations. The role also requires following sales techniques to maximize revenue while maintaining Marriott service standards.
Key Responsibilities
- Process reservation requests received by phone, fax, or mail.
- Handle reservation changes and cancellations professionally.
- Identify guest reservation needs and recommend the appropriate room type.
- Verify room availability, rates, and booking details.
- Explain guarantee, special rate, and cancellation policies to callers.
- Accommodate and document special guest requests.
- Answer questions about hotel facilities, services, and room accommodations.
- Use sales techniques to maximize revenue.
- Input and access reservation data in the reservation system.
- Enter special room reservation types using the correct code and rate.
- Handle complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations correctly.
- Follow proper escalation procedures when handling guest concerns.
- Protect guest privacy and company information.
- Support team members and maintain professional communication.
- Perform other reasonable duties as requested by supervisors.
Required Qualifications
- High school diploma or G.E.D. equivalent.
- No related work experience required.
- No supervisory experience required.
- No license or certification required.
- Interest in reservations, hospitality, sales, and guest service.
- Ability to communicate clearly and professionally.
Skills Needed for This Job
- Reservation handling skills.
- Professional telephone etiquette.
- Guest service mindset.
- Sales and upselling ability.
- Attention to detail.
- Data entry accuracy.
- Ability to follow company policies.
- Confidentiality and professionalism.
- Teamwork and communication.
- Problem-solving and escalation handling.
Work Standards and Professional Expectations
Marriott expects associates to follow company policies and procedures, maintain a clean and professional appearance, protect company assets, and keep proprietary information confidential. The Reservation Sales Agent must also protect the privacy and security of guests and coworkers.
The role requires welcoming and acknowledging guests according to company standards, anticipating guest needs, assisting individuals with disabilities, and thanking guests with genuine appreciation. Clear language, professional telephone etiquette, and respectful teamwork are important parts of the job.
Physical Requirement
This is mainly a reservations and guest communication role, but candidates may be required to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Salary Information
The official Marriott job posting does not mention a salary range for this Reservation Sales Agent position. Salary may depend on location, hotel policy, experience, benefits, and final employment terms.
Why Join Marriott International?
- Work with one of the world’s leading hospitality brands.
- Build a career in hotel reservations and guest service.
- Gain experience in sales, booking systems, and customer communication.
- Join a professional hospitality team in Cairo.
- Learn international service standards.
- Grow within Marriott’s global hotel portfolio.
- Be part of a diverse and inclusive work environment.
About JW Marriott
JW Marriott is part of Marriott International’s luxury portfolio and includes more than 100 properties in gateway cities and resort destinations worldwide. JW Marriott believes that associates come first, because happy associates help create happy guests.
JW Marriott focuses on training, development, recognition, well-being, and a supportive work community. This commitment is part of what Marriott describes as The JW Treatment™.
Who Should Apply?
This role is suitable for candidates who want to work in hotel reservations, call handling, guest service, booking support, or hospitality sales. Since no related work experience is required, it can also be a good opportunity for fresh candidates who have strong communication skills and a professional attitude.
- Fresh candidates interested in hospitality.
- Reservation agents.
- Customer service candidates.
- Call center candidates.
- Hotel front office candidates.
- Sales support candidates.
- Applicants with strong communication and data entry skills.
How to Apply
Interested candidates can apply online through the official Marriott Careers website. Before applying, prepare an updated CV that highlights your communication skills, customer service attitude, hospitality interest, computer skills, and ability to work professionally with guests.
Click below to apply through the official Marriott Careers page.
Apply NowResume Tips
- Mention the job title “Reservation Sales Agent” in your CV summary.
- Highlight customer service, call handling, or hospitality skills.
- Add any hotel, sales, reservations, or front office exposure if available.
- Mention computer skills and data entry accuracy.
- Show communication and problem-solving skills.
- Keep your CV clean, professional, and easy to read.
Interview Tips
- Prepare examples of helping customers or guests.
- Practice professional telephone communication.
- Show that you can explain policies clearly.
- Discuss how you handle guest concerns calmly.
- Show interest in hospitality and Marriott standards.
- Be polite, professional, and confident.
- Dress neatly for the interview.
Frequently Asked Questions
What is the job title?
The job title is Reservation Sales Agent.
Which company is hiring?
Marriott International is hiring for this position.
Where is the job located?
The job is located at 16 Saray El Gezira Street, Cairo, Egypt, 11211.
Is this a full-time job?
Yes, the schedule is full-time.
Is this a remote job?
No, this position is not remote.
What is the job category?
The job category is Reservations.
What education is preferred?
A high school diploma or G.E.D. equivalent is preferred.
Is related work experience required?
No, related work experience is not required.
Is supervisory experience required?
No, supervisory experience is not required.
Is salary mentioned?
No, the official job posting does not disclose salary details.
Where can I apply?
You can apply through the official Marriott Careers link provided in this article.
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Final Thoughts
The Marriott International Reservation Sales Agent role in Cairo is a strong opportunity for candidates who want to build a career in hotel reservations, guest communication, hospitality sales, and customer service.
If you have strong communication skills, a professional attitude, and an interest in hospitality, apply online through the official Marriott Careers page.
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