Zameen.com Customer Support Representative Jobs 2026 in Islamabad | Apply Online
Zameen.com, Pakistan's leading real estate technology platform, is hiring a Customer Support Representative in Islamabad. This is an excellent opportunity for candidates with strong communication, customer service, and problem-solving skills who want to build a rewarding career in a fast-growing technology company.
📌 Job Overview
| Category | Details |
|---|---|
| Company | Zameen.com |
| Job Title | Customer Support Representative |
| Location | Islamabad, Pakistan |
| Department | Customer Support |
| Employment Type | Full-Time |
| Experience | 1–3 Years |
| Education | Bachelor's Degree |
🏢 About Zameen.com
Zameen.com is one of Pakistan's largest digital real estate marketplaces, connecting millions of buyers, sellers, investors, and property professionals across the country. The company is known for its innovative technology, customer-focused services, and excellent career development opportunities.
💼 Job Responsibilities
- Respond to customer inquiries through phone calls, email, WhatsApp, and SMS.
- Maintain professional communication regarding customer accounts, payments, and service updates.
- Coordinate with internal departments to resolve customer issues efficiently.
- Maintain accurate customer records and interaction history.
- Provide customers with account statements, receipts, and related documentation.
- Follow up on customer requests and complaints until successful resolution.
- Share company, project, and service updates through approved communication channels.
- Conduct customer meetings at the office when required.
- Prepare customer support reports for management.
- Perform additional duties assigned by the Line Manager.
🎓 Required Qualifications
- Bachelor's Degree (Minimum).
- 1–3 years of experience in Customer Support, Customer Service, or Client Relations.
⭐ Required Skills
- Excellent communication skills.
- Strong interpersonal abilities.
- Customer handling expertise.
- Problem-solving skills.
- Knowledge of Microsoft Office.
- Experience using CRM or Customer Management Systems.
- Ability to multitask under pressure.
- Professional telephone etiquette.
- Time management skills.
- Team collaboration.
🎁 Why Join Zameen.com?
- Work with Pakistan's leading prop-tech company.
- Professional and collaborative workplace.
- Career development opportunities.
- Training and skill enhancement programs.
- Fast-paced technology-driven environment.
- Excellent exposure to customer relationship management.
🚀 How to Apply
Interested candidates can apply online through the official LinkedIn job posting.
👉 Apply Now🔍 Related Job Categories
📈 Career Growth
This role offers excellent opportunities to develop expertise in customer relationship management, communication, CRM systems, and client engagement. Successful employees may advance into positions such as Senior Customer Support Executive, Customer Success Specialist, Team Lead, Customer Experience Manager, or Operations Manager.
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